An Easy First Step, A Clearer Next Step: How Admiral Made Workplace Health Easier to Act On

By placing private, self-service health checks inside its Cardiff and Swansea workplaces, Admiral has turned a few minutes out of the working day into a clear route towards personalised guidance, GP support and existing wellbeing services. More than 2,300 people have taken part so far, with repeat users recording measurable reductions in high blood pressure and smoking.

Admiral introduced SISU Health Stations to make personal health monitoring available to colleagues of every age, role and health status.

The programme has complemented their approach to preventative health and wellbeing. Individual results help colleagues understand their own health, while anonymised reporting gives Admiral evidence of participation and workforce health trends.

Reporting from 18 November 2024 to 29 June 2026 shows 3,096 health checks were completed by 2,316 participants across two locations. Highlights include:

• 77.7% of participants had not had a blood pressure check in the previous 12 months
• 1,014 participants had at least one health risk factor, with 24.1% living with two or more co-morbidities
• £2.4 million in estimated productivity costs associated with smoking, obesity and high blood pressure
• The Health Stations generated 599 calls to action encouraging participants to seek GP support
• Repeat participants recorded a 28.6% reduction in high blood pressure and a 27.9% reduction in smoking

The challenge – Reaching colleagues before health checks felt urgent

Admiral didn’t introduce the Health Stations in response to a single known workforce health problem. Instead, it saw an opportunity to strengthen its proactive approach to colleague wellbeing.

We recognised an opportunity to make health monitoring more accessible and convenient by providing colleagues with the ability to check key health indicators such as blood pressure, weight and body composition in the workplace. The aim was to increase awareness of personal health, encourage preventative action and help colleagues engage with their wellbeing with ease.

 

Ashley Brunnock, People Partner – Health & Wellbeing, Admiral

The ambition was deliberately inclusive rather than focused on a particular workforce group:

We wanted to remove barriers to accessing health information and create an inclusive wellbeing resource that could benefit colleagues regardless of age, role or health status.

Making the Health Stations available would not, by itself, guarantee participation. The experience needed to feel relevant and worthwhile to people with very different levels of health awareness, including colleagues who might not routinely use healthcare services or participate in traditional wellbeing initiatives.

It also needed to work consistently across Admiral’s Cardiff and Swansea workplaces without introducing a complicated process for colleagues or the wellbeing team.

The solution – Connecting self-service checks with Admiral’s GP service and wider wellbeing support

Admiral chose SISU Health because the Health Stations combined evidence-based measurements and personalised feedback with the data security and multi-location capability the organisation required.

Just as importantly, the experience needed to be something colleagues would choose to use.

Convenience is probably the biggest factor. Colleagues can complete a health check in just a few minutes, without needing to make an appointment or leave the workplace. The stations are easy to use, provide immediate feedback and help people better understand their own health, which makes the experience feel personal and worthwhile.

Admiral supported participation by keeping the Health Stations visible and promoting them through wellbeing communications, manager updates, colleague networks and awareness campaigns. This gave colleagues regular opportunities to take part rather than relying on a one-off launch.

The programme also evolved beyond the health check itself:

One of the biggest learnings has been that accessibility drives engagement. We’ve found the stations are most effective when they’re integrated into our wider wellbeing offer rather than operating as a standalone initiative.

Health Station screens help promote Admiral’s other mental health and wellbeing initiatives and services, while personalised information guides colleagues towards relevant support based on their results.

For example, the Practitioner Portal creates a more direct connection between the check and clinical support.

The Practitioner Portal link with our GP service provides a clear pathway for colleagues who may wish to seek further medical advice or support following a health check. Together, this creates a more joined-up wellbeing experience and helps colleagues access the right support at the right time.

The impact – 3,096 checks, 599 GP prompts and measurable risk reduction

Between 18 November 2024 and 29 June 2026, 2,316 participants completed 3,096 health checks across Admiral’s Cardiff and Swansea workplaces.

For Admiral, the scale of use was important evidence in its own right:

The number of health checks completed tells us that colleagues are willing to engage with their health when support is easy to access and fits into their day. It gives us confidence that we’re reaching people who may not otherwise take the time to complete routine health checks.

The results gave Admiral a more detailed view of health risks across the participating population. For example, more than three quarters (77.7%) had not checked their blood pressure in the previous 12 months. The programme therefore identified high blood pressure within a population where routine monitoring had not been happening for most participants.

Where results indicated that further support may be appropriate, the Health Stations generated 599 calls to action encouraging participants to seek GP support.

Repeat-participant data provided evidence of change over time. Admiral recorded a 28.6% reduction in high blood pressure across 371 repeat participants and a 27.9% reduction in smoking across 425 repeat participants.

We’re most proud of helping colleagues become more aware of their health and encouraging them to take positive steps, however big or small. Sometimes that’s seeking further support, sometimes it’s making a lifestyle change, and sometimes it’s simply understanding their health a little better than they did before.

The programme also achieved an overall NPS of 62, rising to 70 among female participants, providing further evidence of a positive participant experience.

Strategic value – Giving Admiral evidence to shape what happens after the check

The value for Admiral extends beyond the personal results provided to each colleague. Anonymised reporting gives the wellbeing team a population-level perspective that individual checks alone cannot provide.

The engagement and health trend reporting is probably the most valuable part for us. It helps us understand how colleagues are using the stations and gives us a picture of broader health themes across the workforce, which helps us shape our wellbeing priorities and make sure we’re focusing support where it can have the biggest impact.

No single measure dictates what Admiral should do next. But together, participation, health-risk and repeat-user data provide a broader evidence base for identifying where additional communication or support may be useful and how its preventative health activity should develop.

That experience informs Admiral’s advice to other employers:

Think about how the programme fits into your wider wellbeing strategy rather than treating it as a standalone initiative. Make it visible, make it easy to access and keep talking about it. The value comes when health checks are part of an ongoing conversation about wellbeing rather than a one-off activity.

Make workplace health easier to act on

Admiral’s programme shows what changes when a workplace health check is treated as the beginning rather than the end: more colleagues participate, people who may need further support receive a clearer next step, and the wellbeing team gains evidence it can use.

If you want to give more employees an accessible way to understand their health, take appropriate action and access relevant support, talk to our team.

Talk to the Team